Refund Policy

Eligibility for Return:
Returns are accepted within 7 days of delivery for hardware that is defective, damaged in transit, or incorrectly shipped. Custom OEM products are non-returnable unless quality issues are confirmed.

Return Procedure:

  • Contact our service team at 550662662@qq.com within 7 days
  • Provide order number, item photos, and reason for return
  • Items must be unused and in original packaging

Refund Processing:
Once the returned item is inspected and approved, a refund will be issued to the original payment method within 5–10 business days.

Return Shipping:
Customers are responsible for return shipping unless the item is defective or incorrectly shipped.

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